Privacy Policy
Last Updated: July 15, 2026
91 Agency ("91 Agency," "we," "us," or "our") is a white-label video editing agency providing short form video editing, long form video editing, VSL editing, AI UGC editing, content repurposing, and dedicated white-label editing teams to marketing agencies, creative agencies, social media agencies, businesses, and creators.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a Discovery Call, or engage our services. By using our website or submitting your information to us, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your information.
Information We Collect
Information You Provide Directly
When you book a Discovery Call through our website, we collect the following information via our intake form:
Full Name
Agency Name
Work Email
Phone Number
Agency Website
Country
Business Type
Project Details
We may also collect additional information you voluntarily provide when you communicate with us by email, during scheduled calls, or throughout the course of a client engagement, including project briefs, brand assets, and video content submitted for editing.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and analytics tools, including:
IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referral sources
Interactions with embedded content, such as video players
Client Project Content
As a white-label video editing agency, we receive raw footage, brand materials, scripts, and related content from our clients for the purpose of delivering editing services. This content is used solely to fulfill the agreed-upon project scope and is treated as confidential client material.
How We Use Information
We use the information we collect for the following purposes:
To respond to Discovery Call requests and schedule consultations
To evaluate whether our services are a suitable fit for your agency or business
To communicate with you regarding proposals, projects, deliverables, and account matters
To deliver our video editing services, including short form, long form, VSL, AI UGC, and content repurposing projects
To manage white-label engagements and dedicated editing team arrangements
To improve our website, services, and client experience
To analyze website traffic and marketing performance
To send service-related updates and, where you have consented, relevant marketing communications
To comply with legal obligations and enforce our agreements
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.
We use cookies for the following purposes:
Essential cookies: Required for the website to function properly, including form submissions and scheduling tools.
Analytics cookies: Used by Google Analytics to measure website traffic, visitor behavior, and marketing effectiveness.
Third-party cookies: Set by embedded services such as Vimeo, YouTube, Calendly, and Tally Forms when you interact with their content on our site.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including the ability to book a Discovery Call.
Third-Party Services
We rely on trusted third-party services to operate our website and deliver our services. These providers may process your information in accordance with their own privacy policies:
Google Analytics: Website traffic analysis and visitor behavior measurement.
Google Workspace (Gmail): Business email communications and correspondence with prospects and clients.
Tally Forms: Collection and processing of Discovery Call form submissions.
Calendly: Scheduling of Discovery Calls and client meetings.
Vimeo: Hosting, sharing, and reviewing video deliverables and embedded video content.
YouTube: Embedded video content and, where applicable, delivery or publication of edited videos.
We encourage you to review the privacy policies of these providers to understand how they handle your data. We only share the information necessary for these services to perform their functions, and we do not authorize them to use your information for their own marketing purposes on our behalf.
Data Security
We take reasonable technical and organizational measures to protect your personal information and client project content from unauthorized access, disclosure, alteration, or destruction. These measures include:
Restricting access to personal information and client materials to authorized team members who need it to perform their work
Using reputable, security-conscious platforms for communication, file handling, and scheduling
Applying access controls and secure authentication practices across our business tools
Treating all client footage, brand assets, and white-label materials as confidential
While we work diligently to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
Discovery Call submissions: Retained for as long as needed to evaluate and respond to your inquiry, and thereafter for reasonable business record-keeping.
Client information and project records: Retained for the duration of the client relationship and for a reasonable period afterward to support ongoing service, legal, accounting, and contractual requirements.
Client project content: Raw footage and deliverables are retained only as long as needed to complete the project and honor revision periods, unless a longer retention period is agreed upon with the client.
When information is no longer required, we securely delete or anonymize it.
User Rights
Depending on your location, you may have some or all of the following rights regarding your personal information:
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict certain processing activities
The right to withdraw consent where processing is based on consent
The right to data portability, where applicable
The right to lodge a complaint with a data protection authority in your jurisdiction
To exercise any of these rights, please contact us at hello@the91agency.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. We may need to verify your identity before fulfilling your request.
International Data Transfers
91 Agency works with clients, prospects, and service providers located around the world. As a result, your information may be transferred to, stored in, and processed in countries other than your own, including countries where our third-party service providers operate.
Where your information is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection, including relying on service providers that implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognized under applicable law.
Children's Privacy
Our website and services are intended for businesses, agencies, and professional creators. They are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at hello@the91agency.com, and we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or the third-party tools we use. When we make changes, we will revise the "Last Updated" date at the top of this page. Material changes may also be communicated through our website or by email where appropriate.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
91 Agency
Email: hello@the91agency.com
We aim to respond to all privacy-related inquiries promptly and thoroughly.
Last Updated: July 15, 2026
91 Agency ("91 Agency," "we," "us," or "our") is a white-label video editing agency providing short form video editing, long form video editing, VSL editing, AI UGC editing, content repurposing, and dedicated white-label editing teams to marketing agencies, creative agencies, social media agencies, businesses, and creators.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a Discovery Call, or engage our services. By using our website or submitting your information to us, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your information.
Information We Collect
Information You Provide Directly
When you book a Discovery Call through our website, we collect the following information via our intake form:
Full Name
Agency Name
Work Email
Phone Number
Agency Website
Country
Business Type
Project Details
We may also collect additional information you voluntarily provide when you communicate with us by email, during scheduled calls, or throughout the course of a client engagement, including project briefs, brand assets, and video content submitted for editing.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and analytics tools, including:
IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referral sources
Interactions with embedded content, such as video players
Client Project Content
As a white-label video editing agency, we receive raw footage, brand materials, scripts, and related content from our clients for the purpose of delivering editing services. This content is used solely to fulfill the agreed-upon project scope and is treated as confidential client material.
How We Use Information
We use the information we collect for the following purposes:
To respond to Discovery Call requests and schedule consultations
To evaluate whether our services are a suitable fit for your agency or business
To communicate with you regarding proposals, projects, deliverables, and account matters
To deliver our video editing services, including short form, long form, VSL, AI UGC, and content repurposing projects
To manage white-label engagements and dedicated editing team arrangements
To improve our website, services, and client experience
To analyze website traffic and marketing performance
To send service-related updates and, where you have consented, relevant marketing communications
To comply with legal obligations and enforce our agreements
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.
We use cookies for the following purposes:
Essential cookies: Required for the website to function properly, including form submissions and scheduling tools.
Analytics cookies: Used by Google Analytics to measure website traffic, visitor behavior, and marketing effectiveness.
Third-party cookies: Set by embedded services such as Vimeo, YouTube, Calendly, and Tally Forms when you interact with their content on our site.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website, including the ability to book a Discovery Call.
Third-Party Services
We rely on trusted third-party services to operate our website and deliver our services. These providers may process your information in accordance with their own privacy policies:
Google Analytics: Website traffic analysis and visitor behavior measurement.
Google Workspace (Gmail): Business email communications and correspondence with prospects and clients.
Tally Forms: Collection and processing of Discovery Call form submissions.
Calendly: Scheduling of Discovery Calls and client meetings.
Vimeo: Hosting, sharing, and reviewing video deliverables and embedded video content.
YouTube: Embedded video content and, where applicable, delivery or publication of edited videos.
We encourage you to review the privacy policies of these providers to understand how they handle your data. We only share the information necessary for these services to perform their functions, and we do not authorize them to use your information for their own marketing purposes on our behalf.
Data Security
We take reasonable technical and organizational measures to protect your personal information and client project content from unauthorized access, disclosure, alteration, or destruction. These measures include:
Restricting access to personal information and client materials to authorized team members who need it to perform their work
Using reputable, security-conscious platforms for communication, file handling, and scheduling
Applying access controls and secure authentication practices across our business tools
Treating all client footage, brand assets, and white-label materials as confidential
While we work diligently to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
Discovery Call submissions: Retained for as long as needed to evaluate and respond to your inquiry, and thereafter for reasonable business record-keeping.
Client information and project records: Retained for the duration of the client relationship and for a reasonable period afterward to support ongoing service, legal, accounting, and contractual requirements.
Client project content: Raw footage and deliverables are retained only as long as needed to complete the project and honor revision periods, unless a longer retention period is agreed upon with the client.
When information is no longer required, we securely delete or anonymize it.
User Rights
Depending on your location, you may have some or all of the following rights regarding your personal information:
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict certain processing activities
The right to withdraw consent where processing is based on consent
The right to data portability, where applicable
The right to lodge a complaint with a data protection authority in your jurisdiction
To exercise any of these rights, please contact us at hello@the91agency.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. We may need to verify your identity before fulfilling your request.
International Data Transfers
91 Agency works with clients, prospects, and service providers located around the world. As a result, your information may be transferred to, stored in, and processed in countries other than your own, including countries where our third-party service providers operate.
Where your information is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection, including relying on service providers that implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognized under applicable law.
Children's Privacy
Our website and services are intended for businesses, agencies, and professional creators. They are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at hello@the91agency.com, and we will promptly delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or the third-party tools we use. When we make changes, we will revise the "Last Updated" date at the top of this page. Material changes may also be communicated through our website or by email where appropriate.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
91 Agency
Email: hello@the91agency.com
We aim to respond to all privacy-related inquiries promptly and thoroughly.